Frequently Asked Questions (FAQ's)

Are these bracelets elastic/stretchy?

Yes. Each bracelet is strung on high-quality elastic.

Which style should I choose?

We offer 3 different styles (check each listing to see what's in stock)

Elastic Stretch Cord Tie-On Style:  Our waist beads are strung together on sturdy elastic cord. Choose this option if you just want to wear the beads a few times, maybe on vacation, a party or a special occasion.  The elasticity will eventually loose it's strength.  If you choose this style, make sure that with the length you select you can slide the item over your head.  They stretch but can break if you stretch too much.

 

Organic Cotton String Tie-on Style:  With this option our waist beads are threaded on durable organic cotton string.  You'll need to tie this around your waist.   It is our more permanent style and is meant not to come off.   It can also be used with weight loss.  As you lose weight the beads will loosen, at that point you can slide the extra beads off and retie at your new weight. 


Barrel Twist Clasp Style:  Choose this option if you like to switch it up your look a bit.  You can take this style off by simply unscrewing the clasp.  Make sure you follow the care instructions to keep it lasting long.  This style is not flexible,  so be sure to measure yourself correctly.  For longevity take off when showering/bathing and keep oils and lotion at a distance.  

How should I measure myself?

Choose where you’d like your waist beads to sit on your stomach, some people like just above the belly and others below, it’s your personal preference, then use a tape measure to find the length. Remember to measure yourself at rest when your stomach is relaxed as well.

If you don’t have a tape measure you can use a belt or piece of string, hold it around your waist and then use a ruler to get the length required to purchase the correct size you may need.

When will my order be processed? 

Your order will be processed and shipped within 2 to 3 business days of ordering.  A tracking number will be provided at time of shipping.  

 

When will I receive my merchandise?

Once shipped, orders should arrive within 2 to 5 business days.  This does NOT include holidays or weekends.  Please utilize the emailed tracking information to follow your order.

How will my order arrive?

All U.S. orders are shipped via USPS.

 

I need something rushed.

We're on it!  Please email TuCheLaRue@gmail.com before ordering.

Can I get a refund?

All sales are final.  Please measure correctly prior to purchasing.


How should I care for my bracelets?

Our products are made of high quality materials. We do highly recommend taking certain measures to retain the quality.  Always roll the bracelet on and off your wrist when putting on and taking off.


- Avoid wearing in the shower, swimming pool, and bodies of water
- Avoid long exposure to heat 
- Avoid excessive stretching 
 

I never received my order, can you help?

If you did not receive your order, please contact us at tuchelarue@gmail.com